Decrease the back office workload
Sales representatives and distributors configure their products. Hive validates the configuration and makes it available for the end client.
Hive ‘supercharges’ your sales representatives and distributors. It gives them the ability to configure and validate product configurations, immediately presentable to the final customer.
It is no longer needed to dispatch this task to the back office. The quotation that is presented to the final customer is of exceptional quality, containing 3D visualisations, clear and correct information and pricing.
Whenever orders placed with Hive, they will be digital, complete and validated. The processing of such orders is straightforward.
Only exceptions described in a remark field need to be taken care of by the specialists at the back office. Everything that fits the standard product specifications can be processed seamlessly and automatically.
Delivery and follow-up
Customers and sales representatives no longer have to call to the office to
inform about the order status. They will be able to see the status and expected delivery date of their orders online.