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The importance of UX design in a digitalized sales process
UX Design
Sales optimalisation
The importance of UX design in a digitalized sales process
UX design, or User Experience Design, entails any interaction a user has with a product or service and describes their emotions, from frustration to satisfaction. It plays a pivotal role in design decisions and providing positive customer experiences. But could UX design also be interesting to help drive sales? And how would that exactly work? Let’s find out.
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