Digitalize your spare parts.
Selling spare parts for configurable products can be tricky. Customers demand fast and accurate part identification, easy quoting, and a hassle-free buying process. But often, that’s not what they get.
Spare. Strike.
Configurable spare parts.
Some spare parts can change in size, color, etc. Instead of displaying the same product multiple times in your product store, you can create a configurator for it. This way provides a better overview of the available options for your customers.
Quick setup, using integrations.
Set up the spare parts system in Hive CPQ effortlessly by using integrations. This way, you won’t have to worry about manually importing data or making sure everything is synced up.
Needles and haystacks?
A thing of the past.
Find a part using the exploded view.
Exploded views in CPQ provide technical drawings that break down configured products into individual components. This visual representation helps your teams and customers to easily identify and select the correct spare parts.
By showcasing each part’s position and relationship, exploded views streamline the ordering process for maintenance and repairs. Hive CPQ tags spare parts to indicate whether they match the configured product or not, avoiding costly errors in part sales.
Find a part in the BOM.
Finding the right part for configurable products can also be done in the Bill Of Materials (BOM).
- CPQ automatically generates a detailed BOM for all configured products, which classifies all parts in a clear overview.
- By referencing the BOM, your teams and customers can see the exact parts needed, ensuring compatibility.
- Prevent mistakes in orders and enhance efficiency with BOM.
Find a part using the serial number.
Identify the correct spare part by searching on the unique serial number. CPQ adds a serial number to each configuration, allowing users to browse through that specific product’s catalog of spare parts. Parts that do not match will not be shown. Ensure compatibility and accuracy, always send the right spare part.
Simply add the serial number to the search bar in Hive CPQ. This will instantly bring up the exact product you ordered. From there, locating the specific part is very straightforward.
