Updates
Overcome B2B Buyer Frustrations with HiveCPQ
Keep your customers happy. That is up to this day the main thing account managers focus on. That is why, after its massive success, a lot of B2B companies have followed the B2C trend of eCommerce. Digital tools have proven to be highly effective, in case companies know how to implement them correctly. If done wrong, it creates a bad customer experience, which remains a main strategic point for any manufacturer: around 9 out of 10 buyers would turn to a competitor if their current supplier could not keep up with their needs (Avionos, 2020).
5G: A new challenge for manufacturers
The current situation of the manufacturing industry is very complex, as companies evolve in a very competitive environment. But competition is not the only challenge manufacturers face, as product life cycles have been growing shorter and customers are demanding customized products more and more. The arrival of 5G will ease these challenges, but it is important to be prepared, by investing in the right software today.
How CPQ Fits Into the New Normal for B2B Sales
COVID-19 has left nothing unaffected. While the pandemic is lasting a lot longer than we all thought/hoped, it is important to identify the ways it has impacted us. In this short article, we will briefly discuss how B2B sales have been redefined since the start of the outbreak, and how CPQ can answer the (new) needs.
What if… You make your quotations using Hive CPQ?
Hive CPQ is the next generation quotation tool. Why? We take the quotation process out of your current CRM or ERP environment. Quotations can be made by any stakeholder (Sales, backoffice, engineering and your customers). The user interface is fast, clean and simple. Hive CPQ speeds up the quotation process. Hive CPQ supports complex products and pricing, but manages to hide the complexity to the users.
What is the estimated shipping time for a product?
To know when certain products will be shipped is often a challenging question, causing inefficient phone calls and back and forth emailing. Increase your customer relationship with HiveCPQ’s new feature 'Shipping Schedules', which can be activated by any manufacturer.