Updates

We are slowly but surely reaching the end of 2020, so it’s time to look back and look ahead! This year was not what anyone expected, but suffice to say it was a life changing year. Every aspect of our lives seems to be different, which means that customers will have a changed behavior too. How do you anticipate these changes as a sales representative? Let’s look at some of the trends we can expect in 2021 for B2B Sales in 5 fitting strategies.

Keep your customers happy. That is up to this day the main thing account managers focus on. That is why, after its massive success, a lot of B2B companies have followed the B2C trend of eCommerce. Digital tools have proven to be highly effective, in case companies know how to implement them correctly. If done wrong, it creates a bad customer experience, which remains a main strategic point for any manufacturer: around 9 out of 10 buyers would turn to a competitor if their current supplier could not keep up with their needs (Avionos, 2020).

Are you looking into a CPQ solution and would you like some help figuring out the possibilities and the right approach for your company? Are you wondering how a CPQ platform would fit into your digital landscape? You might have a lot of questions before deciding what software will help your company to reach its goals... Let our CPQ scan help you out! 

The current situation of the manufacturing industry is very complex, as companies evolve in a very competitive environment. But competition is not the only challenge manufacturers face, as product life cycles have been growing shorter and customers are demanding customized products more and more. The arrival of 5G will ease these challenges, but it is important to be prepared, by investing in the right software today.

COVID-19 has left nothing unaffected. While the pandemic is lasting a lot longer than we all thought/hoped, it is important to identify the ways it has impacted us. In this short article, we will briefly discuss how B2B sales have been redefined since the start of the outbreak, and how CPQ can answer the (new) needs.

Complex and powerful product configurators are often the backbone of a manufacturers organisation. It is an engine to validate input and generate crucial output information like pricing, bill of materials, bill of labour, complex calculations and more. However, lots of configurators no longer meet today's market standards. Let's take a look. 

Hive CPQ is the next generation quotation tool. Why? We take the quotation process out of your current CRM or ERP environment. Quotations can be made by any stakeholder (Sales, backoffice, engineering and your customers). The user interface is fast, clean and simple. Hive CPQ speeds up the quotation process. Hive CPQ supports complex products and pricing, but manages to hide the complexity to the users.

To know when certain products will be shipped is often a challenging question, causing inefficient phone calls and back and forth emailing. Increase your customer relationship with HiveCPQ’s new feature 'Shipping Schedules', which can be activated by any manufacturer.

As our software evolves rapidly, it is key to make sure everything remains stable and operational. At HiveCPQ we have setup a modern automated test environment. With over 500 automated tests we automatically test our application in development, staging and production. The number of tests grows week after week.