CPQ software for the HVAC+R industry
In today’s HVAC+R landscape, whether you’re in B2B or B2C, businesses face challenges. From complex product configurations to rising customer expectations: CPQ revolutionizes your sales operations to give you an edge.
Common challenges in HVAC+R sales and operations
The HVAC+R industry is known for its technical complexity. Whether it's selecting the right equipment for heating, ventilation, air conditioning, or refrigeration, the margin for error is slim.
- Customization requirements: managing product configurations manually is challenging with an intricate and tailored product like HVAC+R.
- Product organization: with a vast array of different product types, like tubes, flow controllers, tube configurations, and control panels, organization takes a lot of precious time and effort, and leaves a lot of room for expensive errors.
- Long wait times: technician shortages cause customers to face delays, and lead to miscommunications and inefficient project timelines.
- Regulatory compliance: adhering to different international, national, and local regulations complicates sales operations.
- Evolving standards: providing energy-efficient solutions while adapting to the rapidly changing industry is crucial.
- Working with multiple distributor lines can muddle communication and lead to costly errors and strained business relations.
How Hive CPQ helps address HVAC+R challenges
Hive CPQ is built specifically to cater to the demands of the HVAC+R sector, making sales, configuration, and after-sales service more efficient and accurate. You’ll count on hands-on HVAC+R experience from our CPQ engineers, who are working with other manufacturers and installers like you as we speak. This is what you’ll gain.
Errorless configuration and pricing
HVAC+R systems involve a wide range of components — pipes, valves, ventilation ducts, control systems—that need to be configured correctly to ensure the system functions optimally. Hive CPQ simplifies the process by allowing your sales teams and technicians to:
Configure products based on real-time constraints. The CPQ contains updated standards and regulations, guaranteeing your systems are compliant with the latest obligations.
Easily link it to your PLM or PIM systems for live product updates, and even search serial numbers for a perfect match.
Automate price calculations, including installation costs and optional add-ons like extra ducts or controllers.
Provide instant, accurate quotes that factor in real-time costs, supplier discounts and markup.
View all your dealers’ quotes in your own CRM to optimize follow-up with a comprehensive overview.
Visual product configuration
Visualizing complex HVAC+R setups helps customers and installers avoid mistakes. Hive CPQ’s visual configurator contains:
Adjustments in real-time, so customers and installers can see exactly what they’re buying, reducing miscommunication.
Detailed product views, showing how all components (like ducts, valves, or pipes) fit together to help guide customers and team members, and eliminate erroneous orders.
Impressive, interactive 3D representations that improve customer experience and enhance their personalized quote.
Sell stock items and spare parts without a hitch
Getting the right parts for installation maintenance can be tricky. Sizing, availability, dependencies… A lot can go wrong. The integrations and product store in Hive CPQ solve that problem in a number of ways.
Sync with ERP systems for real-time price updates, stock availability, and order management, ensuring a smoother workflow.
The interactive product store provides a webshop-like environment where you can sell items like tubes, screws, corner tubes, tape, flow regulators and more.
Use serial number searches and exploded views to sell the right spare parts without fail.
Use detailed technical drawings of the entire system to provide more information about the inner workings, and get clients on board with thorough and transparent communication.
Share technical files or installation plans easily
Finally, clients, partners, distributors and any other collaborators can easily manage product configurations and share technical information with you using CPQ.
Improve first-time accuracy with error-free bills of materials (BOMs), bills of labor (BOLs), installation plans, and comprehensive documentation essential for installers to quickly identify the required parts.
Easily collaborate with multiple distributor lines, from manufacturers to fabricators, and, finally, dealers and end-of-the-line sales.
Generate tailored and clean technical files based on your custom configuration.
Faster project turnaround
By automating manual processes like quoting, order management, and pricing, Hive CPQ speeds up the sales cycle.
Creating quotes and proposals with the CPQ will save up to 70% of the time spent and saves money, even with the added costs of the CPQ software.
The efficiency you gain from your CPQ, provides an edge in competitive price negotiations. You’ll offer the best price without eating away at your margins, and you can even highlight the CPQ as a USP that streamlines your operations.
Any HVAC+R technician can learn the CPQ in no time thanks to the user-friendly interface, streamlining maintenance and reducing the number of visits to a work site.
Better customer satisfaction and loyalty
Fewer returns and service issues lead to customer loyalty and advocacy, and return business in the long run. The precision offered by Hive CPQ reduces errors during HVAC+R installations and better prepares field technicians for smoother service. You’ll get:
Quicker job completion times, thanks to accurate pre-installation data and more efficient project management.
Improved customer satisfaction due to clear communication and faster project execution.
The customizable configurator elevates your product simulations and immerses clients into the benefits of their new system. It builds trust and shows transparency, the first step in a long-term relationship.
We use Hive CPQ for the configuration of radiators, which is complex and requires the necessary expertise. Now this can be done in a fraction of the time and is always accurate.
Want to see your HVAC+R systems come to life?
Get a demo, book your personal meeting with one of our experts below.