Academy & Training Responsible

Fulltime
Advanced
Technical department
Belgium

At Hive CPQ, we’re transforming the way companies sell complex products through our powerful Configure-Price-Quote (CPQ) SaaS platform. As our customer base grows, so does the need for strong, scalable onboarding and training experiences.

That’s where you come in.

Job: Academy & Training Responsible

As our new Academy & Training Responsible, you will be responsible for managing our eLearning platform, delivering technical trainings to new customers and partners, creating up-to-date documentation, and scaling our onboarding strategies across the board. You’ll collaborate with product and implementation teams to ensure our users are always set up for success.

  • Manage & Optimize the Hive Academy: Own and evolve our eLearning platform, ensuring a smooth and engaging experience for users.
  • Lead Technical Trainings: Deliver clear, effective training sessions to new customers and partners—live or virtual.
  • Create and Maintain Documentation: Translate technical features into understandable guides, tutorials, and documentation, together with our Product Owner.
  • Scale Onboarding Programs: Design scalable onboarding paths for different types of users (from tech-savvy partners to first-time customers).
  • Collaborate Across Teams: Work closely with Product, Sales-Marketing and Implementation to ensure learning content is up-to-date and aligned with Hive's roadmap.

Why could you be a fit for this job?

Your personality

  • You’re a natural communicator who enjoys breaking down complex concepts for others
  • You’re proactive and organized, able to manage multiple tasks and projects without losing focus
  • You love enabling others and believe great onboarding can change everything
  • You're excited about working in a fast-paced, ever-evolving scale-up environment
  • You share our company values.

Your tools

  • Thinkific LMS
  • Canva, Loom
  • Confluence
  • Readme

Your skills

  • 2–5 years of experience in training, onboarding, educational content, or customer success in a SaaS or tech environment
  • Confident in delivering live technical trainings (virtually or on-site)
  • Strong written skills to create user-friendly documentation and tutorials
  • Fluent in English (French and/or Dutch are a plus)
  • Ability to scale training and onboarding programs for different user types
  • Technically curious and excited to dive into how our software works under the hood.

Our offer for you

  • A fast-growing, international SaaS company with an entrepreneurial spirit.
  • The opportunity to build meaningful relationships and drive real business impact.
  • Competitive salary and benefits package.
  • Flexible work environment (hybrid or on site).
  • A collaborative team and the freedom to own your domain.
Hive high Res nieuw 648

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Working at Hive